City urges residents to assist neighbors and stay safe amid communication issues

City officials warned residents that phone lines are currently unreliable across many departments, and some calls and voicemails are not being received. They emphasized that the lack of response does not mean calls are being ignored.

The city encouraged residents to help neighbors with debris clearing if it is safe to do so. Officials noted that this assistance can ease the workload for crews when they arrive. They urged residents to treat all downed lines as live and only perform safe actions.

The mayor is expected to release a new video update soon, according to city officials.

Source: Original Article